Frequently Asked Questions
Everything you need to know about your Karizma Jewels experience.
What materials are used in Karizma Jewels products?
We use high-quality materials including 925 sterling silver, 14k and 18k gold plating, and ethically sourced gemstones to ensure lasting brilliance and durability.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the country. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unworn condition with all packaging intact to qualify for a full refund or exchange.
Do you offer a warranty on your jewelry?
Yes, all Karizma Jewels pieces come with a 6-month limited warranty covering manufacturing defects. This does not cover normal wear and tear or accidental damage.
How should I care for my jewelry?
To maintain your jewelry's shine, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place and clean them gently with a soft microfiber cloth.
Are your gemstones ethically sourced?
Absolutely. We are committed to ethical sourcing and work exclusively with suppliers who adhere to fair labor practices and conflict-free mining standards.